Teachers and Workplace Violence: Dealing With School-Age Psychopaths & Socio-Paths

by Jeffrey M. Miller, CEO
Warrior Concepts International, Inc.

Before you dismiss this post as having nothing to do with you because you're not a teacher, school administrator, or support employee, I suggest that you take the few minutes to read it and see where I'm coming from.

There have been several books, as well as countless reports that have come out of the research accumulated about the tragedies that have occurred at Columbine and several other schools. And, what these reports have concluded is that, what you and I were told about what caused the shootings to occur was, well, flat-out wrong.

If you missed the recent news story that appeared in USA Today, and ended up on many online news services, like Yahoo News, here's the link:

Columbine Myths

The information provided by these sources will go a long way in helping school officials, medical and psychological professionals, and members of law enforcement to understand why these things happen. And, that's a good thing.

However, there are several notable points that I keyed in on while reading through this material. As you know, my focus is on surviving these threats. I am all for prevention and deterrence because they provide for the least amount of damage, and wear-and-tear. But, let's take a look at two key points that should never be forgotten.

The first is that, the perpetrators of these acts were NOT normal people who "just snapped." What I mean is that, the attacks did not come out of the blue.

That's good news for the psychologists and advocates of prevention because it means that we can identify certain traits and characteristics of those prone to this kind of behavior. The problem is that, the assailants had a history of psychological disorders of the worst kind. They were geniuses as manipulating everyone's perceptions of them.

One of the boy's parents is even quoted as saying that they, "thought they had things under control."

So, while it is true that there are things that we can use to identify potential assailants, these people are also very good at convincing us that they're not a threat. All the while they are building their bombs, buying their ammunition, and planning their attacks.

In fact, that reminds me of something one of my teachers said to me once. He said, "somewhere, someone is training to hurt you. And, if you're not training - and you meet him - you will LOSE."

That's why I'm constantly advocated actual survival training, whether in the form of attack avoidance, assault evasion, self-defense, or escape tactics. Prevention is like having laws for everyone to follow. Deterrence is the presence of police on patrol to remind everyone of the consequences should they forget about the law. But, survival is what happens when you personally, and successfully defend yourself against an attack from someone with no regard for the law and there are no police around to stop them.

My clients recognize the fact that violence happens in an instant and long before the police have a chance to get there. They know that self-defense is not a choice, it's a responsibility. And, they have chosen to be personally responsible for their own safety, rather than abdicating that responsibility to others or the government - those who won't be there when the chaos is happening.

The second thing that caught my attention in the article was this: the point was made that, had the boys not acted out and perpetrated their attack at Columbine High School, that they wold have done it years later, once they were out of school and in a regular job. Then, it would have been a workplace violence incident.

The problem that I have with this is that...

..it was ALREADY a workplace violence incident.

Differentiating between "school violence," violent patients, and violence in a business is like splitting hairs over types of traffic accidents based on the type of vehicle or the type of road it occurred on. The truth is that, the incident occurs in a controlled environment, against victims and targets who are a part of that place. The school is the workplace for the teachers, professors, administrators, and other support personnel, but it is also the place where students do the "work" of learning. If both people must be there for six to eight hours a day, and it can be assumed that they will be there at a given time, then we are talking about the same type of incident. The same holds true for hospitals, churches, or any other organized, structured, activity or environment.

The point of all this is that, you can plan, research, and do everything in your power to try to prevent or deter these incidents, but they will still occur. And, when they do, I can assure you of one very important thing. And that thing is this:

"I don't care why it's happening." I also don't care:

"Who the assailant is or why they're doing what they are."

And, you shouldn't either.

Because, in the moment that a violent attack is taking place, there is only one thing that matters, and that is survival. Period.

If you would like to discuss how to make sure that your facility is as safe as possible, I invite you to call me at my international office in the US at (570) 988-2228. If yo haven't already done so, I highly suggest that you get my corporate report called, "Attack-Proof Your Facility." It will give you the critical information you need to prevent and survive a workplace violence attack.


Peace Happiness, & Safety,


Jeffrey M. Miller, SPS
(570) 988-2228

The Number One Problem Managers Face In Hiring A Workplace Violence Consultant To Teach Employees How To Survive An Actual Workplace Violence Attack

by Jeffrey M. Miller, SPS

In today's increasingly violent world, workplace violence has come to the forefront for human resources managers, as-well-as risk management and crisis management directors. More and more companies are realizing that their plans for dealing with violence in the workplace are missing the necessary training to help employees avoid, escape from, or survive an actual workplace violence attack. This article not only sheds light on the number one problem that these concerned managers and executives face in their attempt to provide this critical and life-saving training, but also the best way to guarantee you get what you need.

Current statistics paint a grim picture of the state of today's workplaces. While many people believe that workplace violence is a uniquely "American-thing," the fact is that violence in the workplace knows no cultural, ethnic, or national boundaries. I've personally spoken with executives, managers, administrators, and business owners from all over the world and have found that workplace violence is an international problem.

While there are still many myths circulating about workplace violence, their is a problem faced by those directors, managers, and administrators who are looking for solid, dependable, and workable training solutions for their employees. Regardless of whether they "Google-it," ask for referrals, or conduct other research, the problem only seems to increase with every contact, call, or click of a mouse.

What is this problem?

How difficult could it be for corporate managers and leaders - people who have access to literally a world of knowledge - to find the kind of training that will protect property, save lives, and reduce, rather than increase, liability issues during a violent, physical attack in their business?

What could be their biggest problem? What could be the primary factor which prevents them from taking action, and thereby allowing the clock to tick down to the increased possibility of an incident occurring by, or to, one or more of their employees?

If you happen to be one of these leaders, you already know what I'm going to say. If you're not, or you haven't given the problem of workplace violence much thought in your business, perhaps this will give you something to think about when you decide to make this area of risk and crisis management and liability-control a priority for you and the people that you're responsible for.

So, what is this problem?

The problem faced by most managers who are actually looking for self-defense training that they can add to their employee training package is this:

Finding a qualified, professional trainer who has the real-world experience in both handling real-world dangers, "and" the sensitivities of the business world with regards to liability and legal responsibility.

The typical question, aside from, "who's qualified," that's being asked by concerned human resources and other managers responsible for this type of training is:

With all of the web sites, all of the companies, and all of the consultants who say they specialize in workplace violence prevention and solutions, "Who Do You Trust?"

They know that hiring a trainer or consultant who specializes in physical self-defense programs is not the same as hiring say, a sales trainer. They know that if they hire any other trainer or consultant, and down the road they find that the information offered doesn't meet expectations or doesn't work at all, that they can simply hire another one.

But, what happens if you hire a workplace violence defensive tactics consultant to train your employees or produce your training program and then, you find out that the material was ineffective? When will you learn about your mistake in judgment?

You'll find out the only time you can - during an actual attack situation - after it's too late to make changes.

So, how do you find the right expert or company to meet your needs? You do what you always do: you look for experience.

But, the experience you're looking for isn't in how many companies they've worked for, how big their consultancy is, or even if they're a karate black belt of whatever degree. No. The experience you're looking for is the same experience that should be sought, even when hiring the sales trainer, and that is in how successful this person has been using "their own" information.

If you want to make sure that you and your people are learning from the best choice, thereby giving you the best chance for survival, then you want to hire a consultant who has actual, real-world experience in dealing with, and surviving, attacks from the same types of threats that you are exposed to. Period.

Regardless of research, college degrees, corporate work experience, or even martial arts training, your best choice for surviving a workplace violence attack, is hiring a consultant who understands both the threat and the solution.

If you're a business owner, executive, manager, or facility or department administrator looking for solid, proven, and reliable information for preventing and surviving workplace violence, get the Workplace Violence Awareness Guide and stop taking risks with your life and the lives of those you're responsible for!

If you're serious about making sure your company is as safe as possible against the effects of workplace violence, you are invited to call WCI Consulting's international office in the US at (570) 988-2228 to schedule an initial telephone assessment.

Jeffrey M. Miller is a former federal police officer, undercover investigator, private detective, and bodyguard. For the past 23 years, he has been teaching individuals, groups, organizations, and law enforcement and security personnel the critical, proven, and time-tested lessons for surviving a dangerous, real-world attack. Jeff is the founder of Warrior Concepts International, Inc., and the author of the safety DVD: Danger Prevention Tactics: Protecting Yourself Like a Pro" For more information and to take action before your company becomes a statistic, go now to: http://www.wcinternational.com

WCI Consulting News Release:Workplace Violence Expert Gets Thumbs-Up From DC Agency

Here's the latest news from WCI Consulting. We've come to the attention of Washington!

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Sunbury, Pa -- April. 6th, 2009 -- Jeffrey M. Miller, founder and CEO of Warrior Concepts International, Inc in Sunbury was recently highlighted by the Public Entity Risk Institute, or P.E.R.I., as a recommended resource on workplace violence training. Miller said that he was contacted recently by Mary Stewart, PERI's director of research and development to get his approval for adding slides about his company to a presentation that she was preparing. Stewart told Miller that she was delivering a presentation to the Pennsylvania State Association of Borough and Township Managers (PSAB) and wanted to be able to refer Miller's agency as a preferred resource.

P.E.R.I consults with government agencies, schools, and small businesses on different elements of risk management. However, according to Ms. Stewart, the agency's role is typically one of an advisory capacity. PERI researches and locates experts in particular fields that meet or exceed their standards and motivate client groups to use these experts to get the training and resources that the group has identified as problem areas. She said that Miller's company, WCI Consulting, a division of Warrior Concepts International, Inc., provided a service and training that was sorely missing in the field. Where most consultants are focusing on prevention, reporting, and helping clients to understand "why" it happens, Miller focuses primarily on teaching a company's employees and management how to survive an actual violent attack.

As a part of her presentation to the State Association, which was held in Hershey, Pennsylvania on March 24th, Stewart focused on the increased problems of violence in the workplace and in schools. During her research, she found Miller's web site, wcinternational.com, focused exclusively on workplace violence incident prevention and survival, and chose him because of his unique approach. According to both PERI and Miller, there is a tremendous need for employee training that involves not only being able to avoid and escape from a violent situation, but also in the neglected areas of attack evasion and self-defense.

"In spite of the increased occurrences of workplace and school violence over the past decade, including the dramatic increase in the number of incidents as we've entered these troubled economic times," says Miller, over 90% of companies, schools, and healthcare facilities still are without a workplace violence plan as part of their risk and crisis management systems." He also says that, even those who do have a plan, only have passive systems in place such as "zero tolerance" policies, banned weapons lists, and administrative procedures like reporting and disciplinary action. "Most policies," adds Miller, "are missing the procedures, policies, and employee training that would make the plan complete." These plans do little or nothing to prepare employees, managers, or others within the facility to handle the operative word the plan is supposed to address - "violence."

Miller points out that, the incidents that we've become aware of, everyone's worst nightmares, are perpetrated by people who just don't care. He says, "they don't care about your "zero-tolerance," or whether they're allowed to have the weapon." "And," he says, "in light of the fact that this person is probably going to end their own life before the situation is resolved, they certainly don't care about what you'll do to them afterwards."

For more information about PERI, visit their web site at http://www.riskinstitute.org. For additional information about training programs, creating a complete workplace violence plan designed to make your facility virtually attack-proof, or upcoming presentations for managers, business owners and administrators, contact Jeffrey Miller, c/o Warrior Concepts International, Inc.. He may be reached by calling (570) 988-2228, or you may use the contact form at http://www.wcinternational.com

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Remember, if I can be of any assistance in helping you to make your company attack-proof against the threat of a violent workplace violence attack, don't hesitate to call me at my international office in the US at (570) 988-2228, or email me at warriorc@warrior-concepts-online.com

Get your free copy of my safety DVD, "Danger Prevention Tactics: Protecting Yourself Like a Pro!" by going to www.wcinternational.com

Violence in the Workplace:The Number One Myth About Workplace Violence in the Business World Today

By Jeffrey M. Miller, SPS
Workplace Violence Consultant and Trainer
Founder & Director
Warrior Concepts Int'l, Inc
WCI Consulting Div.

Every day, businesses in every sector, in every city and town, and in every industry are being blinded by a myth so devastating that, when the myth is shattered, the wake-up-call is more than many can bear. I'm talking about the realm of workplace violence, but the myth isn't that violence in the workplace exists. No. This article sheds light on the life-threatening myth that, if not dealt with, can leave a business, it's assets, and it's people literally beaten, broken, or dead.

In light of the tragedies taking place in record number and increasing in both occurrences and severity over the past decade, 99% of businesses still do not have a workplace violence action plan as part of their risk management, crisis management, or employee training systems. And, unfortunately, only a small percentage of those who do have a plan, do not have a complete workplace violence training system for their employees as a part of it.

But, in this article I'm not talking about what "is" true about how most companies deal with workplace violence. I'm not even going to talk about what you need in order to prevent, defend against, or survive an incident of violence in the workplace. And the reason I'm not going to talk about these things is simply this: These things do not matter as long as those responsible for establishing, creating, and implementing these systems and programs are blinded or deceived by the myth that is at the root of the problem - the myth that, when it's finally destroyed, most often leaves businesses, property, and lives destroyed along with it.

What is this myth?

It's the same myth or false idea that most people buy into that prevents them from providing better security, safety, and self-defense measures for themselves and their loved-ones every day. It's the same myth that practically every victim has in common with every other, regardless of how they were attacked, tricked, manipulated, deceived, or hurt.

What is it?

What is the number one myth in the business world that puts every single business and those who work or visit there at risk for potentially losing their lives in a workplace violence tragedy? First, let me tell you what it isn't.

While the following are certainly common myths and misinformation being perpetuated about violence in the workplace - and not just in the US, but in every country around the world - none of these is the myth believed or acted upon universally by most business owners, managers, or administrators. If you guessed that...

• workplace violence doesn't occur that often
  
  
• it's a "man thing" so women don't have to worry about it
  
  
• security guards, alarms, and other systems will stop violence in the workplace
  
  
• attackers "just snap" so there's nothing you can do
  
  
• it only happens in the United States
  
  
• teaching employees how to protect and defend themselves will cause more violence
  
  
• zero-tolerance statements, banned weapons lists, and threats of disciplinary action will stop attackers, or that...
  
  
• ..certain occupations, industries, and businesses are immune...

...sorry but, you'd be wrong.

It's not that these beliefs aren't among the causes of businesses, schools, and medical facilities going unprotected and unprepared. It's just that none of them is at the top of the list.

No, regardless of whether or not your business has a workplace violence plan and training system, I would be willing to bet my children's' college fund that the people responsible for this area of your business are in some way affected by the myth that I'm talking about. And, once you know what it is, you'll be able to see many of the flaws or omissions that I do when I review them.

So, what IS the number one myth regarding violence in the workplace?

It's simply this:

"It won't happen here."

As I said, even if you do have one, most plans or policies stop at the creation and implementation stages. Everyone knows there's a plan so they feel safe. As safe as someone who's been threatened or beaten and obtains a PFA, or "protection from abuse" order, from the court.

The protection is an illusion. It amounts to nothing more than a person in authority issuing an "order" that is supposed to stop someone from hurting someone else because...

...they were told to.

As for the document itself? It can do absolutely nothing to stop a fist, knife, gun, or explosive device in the hands of an enraged attacker, who may have a death-wish themselves, from hurting or killing the intended victim or victims. And a workplace violence policy loaded with zero tolerance statements, banned weapons lists, reporting procedures, disciplinary policies, or even rules for employee conduct and interaction, is no different.

Regardless of whether someone takes karate or self-defense classes or not, just as whether or not your business has a workplace violence plan or not, does not mean that the actions you take every day is consistent with the knowledge, belief, and recognition that you are at risk and that an incident could occur at any time.

I don't just believe this to be true. I know it to be true.

Even if you have a plan or policy to supposedly protect you and your people from a violent attacker, I know that either that plan is missing the necessary physical training to keep you alive and allow you to survive a serious threat or, your employee training schedule has little to no time for actually teaching your people what to do, or refreshing their memories so that they can respond appropriately and reduce the amount of damage that could occur.

Remember, your policies and procedures are merely words on paper or electronic documents until you actually take action and put them to use. Don't be blind-sided like the victims of the recent attacks who, up until the moment they heard gunfire or died from it, believed the most lethal myth of all: that it would never happen to them!

If you're a business owner, executive, manager, or facility or department administrator looking for solid, proven, and reliable information for preventing and surviving workplace violence, get the Workplace Violence Awareness Guide and stop taking risks with your life and the lives of those you're responsible for!

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If you're serious about making sure your company is as safe as possible against the effects of workplace violence, you are invited to call WCI Consulting's international office in the US at (570) 988-2228 to schedule an initial telephone assessment.

Jeffrey M. Miller is a former federal police officer, undercover investigator, private detective, and bodyguard. For the past 23 years, he has been teaching individuals, groups, organizations, and law enforcement and security personnel the critical, proven, and time-tested lessons for surviving a dangerous, real-world attack. Jeff is the founder of Warrior Concepts International, Inc., and the author of the safety DVD: Danger Prevention Tactics: Protecting Yourself Like a Pro" For more information and to take action before your company becomes a statistic, go now to: http://www.wcinternational.com

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Get a free copy* of my safety DVD: "Danger Prevention Tactics: Protecting Yourself Like a Pro!" *Just pay shipping and handling so I can get it to your door. After you review your trial copy, you can order a copy for each and every employee at up to 90% off the regular price. Go to wcinternational.com to get your company's free trial copy.